How to find any phone you ever sold — in seconds
A customer walks in with a phone and says: “I bought this from you.” Was it really from your shop? Which branch? Which salesman? Is it still under warranty? In many shops the answer is somewhere in a notebook — or nowhere.
Every phone has a fingerprint
Each phone has an IMEI number that no other phone shares. If your shop saves that number when the phone comes into stock and again when it is sold, you can answer every one of those questions in seconds.
What to save with each IMEI
- The model and storage
- Buying price and supplier
- Selling price, date and bill number
- The salesman and the branch
Why it pays off
Returns and warranty claims stop turning into arguments. Stock counts become simple: if an IMEI is in stock, it should be on the shelf. And when you run more than one branch, you can see exactly where each phone is.
Making it easy at the counter
Nobody wants to type 15 digits on a busy evening. A good POS lets you scan the barcode on the box, or search by the last four digits. In Counter Pro, typing four digits is enough to bring up the phone, its bill, the salesman and the branch.
If you run a mobile shop and still track phones on paper, start with one rule: no phone enters or leaves without its IMEI being saved. Everything else gets easier from there.